COVID-19

Update: The requirement for a written referral has been lifted. Regular booking may commence. All COVID policies and procedures remain in place. To book an appointment, click here.

Policies & Procedures

Mandated by Alberta Health Services and all Massage Associations, there are a number of policies and procedures that are required of your RMT to practice during COVID-19. Including, but not limited to, the following:

Enhanced cleaning of all touchable surfaces using Health Canada approved cleaning products.
Maintained strict hand washing and personal hygiene protocols.
Removal of any surfaces or products that cannot be properly sanitized.
Enhanced linen cleaning protocols.
Strict Personal Protective Equipment (PPE) standards for both practitioner and client.
Increased break time for cleaning and decreased cross-over between clients.
Advance and day-of COVID screening for your RMT and every client at every appointment.
Appointment cancellation fees will be waived in the event of illness.

Client Responsibilities

Preventing the spread of COVID-19 is everyone's responsibility. The following are policies and procedures that clients are required to follow. Breech of any of these policies will result in termination of your appointment.

Any appointment must be rescheduled if the client is experiencing any COVID related symptoms, has travelled internationally in the last 14 days or has been in close contact with a presumed or confirmed case of COVID.
Please arrive no more than 5 minutes early.
Clients must fill out a complete Intake Form, including a COVID waiver.
Clients must complete an online COVID screening questionnaire prior to their appointment.
Upon entering the premisses, clients will complete a verbal COVID screening including having their temperature taken.
Clients will also wash or sanitize their hands upon entering the premisses.
A mask or face covering will be worn at all times.